Our Mission

At SRS, our mission is to provide our consumers with the utmost level of care - we are thoroughly and continually engaged with creating a culture of safety, compassion and service that protects the well-being and dignity of our consumers.

Our Vision

Our Vision is to become Michigan’s premier specialized residential provider – continually setting the bar for standard of care and quality in the industry. As we grow, we are committed to an ever-evolving culture of excellence throughout the continuum of care.

Specialized Residential Services or SRS was born out of the idea that the highest quality of care for our most vulnerable neighbors and their families is an absolute necessity.  With the formation of Mid-Michigan Specialized Residential (MMSR) in Burton, Michigan, 20 years ago, a new standard was set for what comprehensive and compassionate care looks like.  This was not a simple process but with the knowledge gained during a successful nursing career, 30 years of experience in assisted living and a true love for the field, Timothy Bertram, RN built a novel community, MMSR.  By partnering with surrounding community health providers and recruiting kind and compassionate direct care partners, Tim has been able to create a living environment that is unparalleled in the region.  From this success sprouted a desire to reach even higher.

In 2019, Tim decided to grow the team by bringing his younger brother, Spencer aboard.  As a double board certified physician, the opportunity to bring additional perspective was vital to continued evolution. Dr. Bertram’s training in Internal Medicine, Critical Care, Anesthesiology and Pain Management has allowed for the team to safely address the needs of those that are a bit more medically fragile and to create a robust culture of safety throughout the communities.  With this addition, Packard Specialized Residential, a 12 bed community in Burton, Michigan was born and has grown to maturity in a very short time.  SRS was then formed to support further expansion.

SRS is now growing into its third community, Frances Specialized Residential, another 12 bed facility located in Mt. Morris, Michigan.  FSR will continue the commitment to advancing the quality of care available in a safe and clean home environment.  We will continue to support our community mental health leaders, families living with the challenges of intellectual disabilities and the loving people that deliver the most compassionate daily care available.  Our mission is clear and our resolve is unmatched.